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The issue was marked as resolved following the player’s confirmation of receiving the winnings. The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. The player from Germany had been waiting for a withdrawal for less than two weeks. The player retained the option to reopen the complaint in the future if they wished to resume communication.
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We only calculate it after a casino has at least 10 reviews, and we have only received 2 player reviews so far. Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
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Caspero Casino delivers a full online gaming experience with a huge selection of options — from live dealers, real money slots, and crash games to table games and a packed sportsbook. Understanding the intricacies of casino bonuses and promotions is vital for players looking to maximize their gaming experience. We are a team of passionate online casino and slot games players and we would like to share our knowledge and insights with others who are looking for tips and advice for big wins and great entertainment. Caspero Casino offers Australian players a streamlined and secure entry into online gaming, prioritizing both user experience and regulatory compliance.
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Check additional terms and conditions on the casino’s site prior to redeeming the slots bonus. To summarize, Caspero Casino represents a model of responsible gaming through its dedication to player welfare and innovative resources. For added assistance, Caspero has established alliances with local organizations to cultivate a network of assistance, nurturing a sense of belonging among its players. The casino provides entry to professional advisory services for those dealing with gambling-related problems, ensuring individuals receive the support they need. This commitment not only enhances player satisfaction but also promotes responsible gaming practices.
Caspero Casino has an average customer support, judging by the results of our testing. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Caspero Casino, managing your account, withdrawals, or other matters. The table below shows the casino’s win and withdrawal limitations. Caspero Casino has been granted a gambling license in Comoros issued by Anjouan Gaming. However, there is currently no User feedback score for this casino. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review.
Independent reviewers currently class Caspero Casino as legitimate and generally safe, with no systemic history of unpaid winnings or rogue behaviour reported so far. This is a mid-tier offshore licence – not as strict as MGA or UKGC, but widely used in the modern grey-market casino space. You’ll also find links to external responsible gambling organisations depending on your GEO (e.g., national helplines and self-assessment tools). Response quality from independent reviews is generally rated as fast and informed, with no widespread pattern of ignored tickets or unresolved complaints. Live casino and tournaments load smoothly as long as your connection is stable. If you plan to play long-term, climbing the ladder matters.
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- The issue was marked as resolved following the player’s confirmation of receiving the winnings.
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- Because of these complaints, we’ve given this casino 16,560 black points in total.
- Consequently, the complaint was marked as “unresolved,” and the player’s situation was documented in hopes that the casino might reconsider its approach in the future.
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